Online payments

How it works

By using Cliniko’s online booking feature on your website, you can allow patients to make their payments when they schedule an appointment. They just need to select the day and time they’d like, enter their debit or credit card info, and then make the final confirmation.

Once the payment is complete and the appointment confirmed, an invoice is automatically created, marked as paid, and stored in your Cliniko account. You’ll even see the proof of payment in your appointment diary.

You also have the option to send or request payments at any point from Cliniko, too, including sending invoices and payment links instantly via email, SMS, or QR code.

All payments are processed through Stripe, and funds are automatically deposited into your bank account.

Secure payments

Security is always our highest priority and we’ve made every effort to ensure our payment partners are equally committed to keeping your data safe—including your patients’ private information.

Stripe holds the highest level of payment processor security (PCI Service Provider Level 1). All transactions are fully encrypted directly between your website and Stripe—Cliniko never receives any patient payment information.