Booking & scheduling

Automated follow-up messages

Set up automated follow-up messages to patients after their appointment. You can customise follow-up messages to reach the specific patients that you want, at intervals that you choose.

At each point of the patient journey, you can use Cliniko to put your messaging on autopilot and lessen your admin burden.

After an appointment, you can send follow-up messages at any stage—weeks, months, or even a year after an appointment. You can provide aftercare instructions, request feedback with a survey, or reach out to those who haven't made another appointment. However you want to stay in touch, Cliniko can help.

With the freedom to tailor all your communications to reach specific patients (such as no-shows or patients who haven’t rebooked after a certain period of time), you can be sure that your message is always getting in front of the people that you want it to.

Try automated follow-up messages free for 30 days

Create a Cliniko account and try every feature, including all the automated follow-up messages features, free for 30 days. Set up is quick and easy and usually takes less than 15 minutes.

Try Cliniko for free