Booking & scheduling
With Cliniko you can book and manage appointments, as well as view and manage your schedule with ease — great news for anyone who runs a busy healthcare business.
All booking & scheduling features
Telehealth
Enjoy the freedom of Cliniko's integrated telehealth software. No matter where you are—or where your patients are—you can arrange video consultations and move forward with their treatments.
Cliniko’s calendar
If you’re familiar with digital calendars like Apple’s iCal or Google Calendar, then you’ll find your way around Cliniko’s calendar in no time.
Book groups & classes
Book more than one client into an appointment — particularly useful for things like pilates or yoga classes.
Multiple business locations
Toggle views to see the schedule for each of your businesses — no matter how many locations you have.
Appointment confirmations
Your clients can receive emails that include all the details of their booking—including an attachment with relevant details to add to their personal calendar.
Privacy mode
Hide the names of your clients on the calendar — perfect if you have your screen in a position where others can see it.
Repeat appointments
Create and configure appointments that repeat as regularly as you choose, for however many occurrences you need.
Quickly find and add clients
Cliniko’s clever search autocompletes client names as you type.
Time zone support
An essential if you treat patients online or your team works remotely. Patients can book appointments in their local time zone and staff can easily view schedules in multiple time zones.
Rebooking clients
Rebook your client’s next visit from the appointment screen at the push of a button.
One-off availability
Make impromptu adjustments to practitioner availability without altering the regular schedule.
Flexible calendar views
Switch between viewing today’s appointments for yourself, what everyone in the practice is doing for the week ahead, and everything in between.
Wait list
Next time someone calls to cancel an appointment, fill the gap in your schedule with a client from your wait list.
Custom appointment types
Create and configure your own color-coded appointment types. Assign default appointment types to practitioners for faster bookings.
Reschedule appointments
Quickly and easily rejig appointments when your clients call to make last minute changes.
Mobile friendly calendar
Book and manage appointments on the go with Cliniko’s mobile friendly calendar. Cliniko is equally fantastic on your computer, laptop, tablet or smartphone.
Online bookings
With Cliniko you can take bookings 24/7, reducing the time you or your receptionist spend taking bookings over the phone—and it’s all automatically synchronised with your appointment diary.
Register new clients while booking
When a new client makes a booking, take their details while making the appointment without having to switch pages.
Settings per practitioner
Select which services each practitioner provides, their default appointment type, when they take their breaks, and much more.
Attendance notifications
Receive notifications when the next client has arrived (or not).
Automated appointment reminders
Reduce patient no-shows with SMS and email messages that are sent automatically to remind your clients of forthcoming appointments.
History of changes
Easily view all changes ever made to an appointment, even see who made the change and when it happened.
Keyboard shortcuts
Become a keyboard shortcuts pro and impress your friends with how fast you navigate the calendar.
Online cancellations
Your clients can have the power to cancel their own appointments. You can be notified of any cancellations.