Finger-Ink

How is Finger-Ink different

You're spoiled for choice when it comes to paperless forms. Cliniko has their own—and other connected apps offer them too. So what makes Finger-Ink different?

In a nutshell

Finger-Ink provides powerful forms delivered via the web, working in harmony with their native iPad app for forms and check-in. Themes, visibility logic, calculation fields, policy consent fields, video fields, body chart fields, signatures, and more. All syncing with Cliniko. Reliable and secure.

The basics

Finger-Ink forms can be filled prior to an appointment on a patient's own device, or on the iPad app in-clinic. They also update the patient record within seconds of being filled, attach a beautiful PDF to the files section and (optionally) create a draft treatment note.
"But that's not news", you think. "They all do that", you say. (they don't actually—but let's not get into that now). "I want to know how Finger-Ink is actually different", you demand. Sure thing. Let's dive deeper. Starting with forms.

Powerful, intuitive, on-brand forms

• Almost every part of the patient record in Cliniko can sync to their forms. This includes custom patient fields, referral sources, and all those tricky fields that allow a pre-defined selection and free text entry.
• Their wizard-like step-by-step format keeps patients focused, ensures all required questions are answered, and prevents patients getting overwhelmed.
• Themes let you change the logo and colours of your form to fit your brand—it's like an extension of your Instagram.
• Visibility logic lets you hide irrelevant questions, adjust the form for the patient or guardian, ask follow-up questions, provide specific advice or even change the language of the form!
• Calculation fields & placeholders let you add maths & personalisation into your forms. Outcome measures, standard questionnaires & assessments are all a breeze. Policy consent fields let you gather consent for individual policies—aiding with any compliance efforts (such as GDPR). They even have a field that links to the "Privacy policy accepted" flag on the patient record
• Video fields let you add instructional content to your form. Great for explaining complex concepts or procedures, or even just to introduce yourself and familiarise new patients with your clinic
• Body chart fields let your patients circle the exact source of their discomfort on top of a body chart.
• Signatures can be required at the end of the form. You can even have the patient sign when they're done, then you can counter-sign before the form goes to Cliniko! If you're on the iPad app—then you can sign along with the patient.

Which brings us to a very special piece of the Finger-Ink puzzle...

Finger-Ink’s native iPad app

• Unlike a web app, a native app uses iPad-only technology for an experience second-to-none. This means buttery-smooth animation, no accidental refreshes during scrolling, and no possibility of navigating away during form filling or check-in.
• It's quick to fill out forms on the iPad. Find and tap on the appointment, tap the appropriate form(s), then tap start. The forms are pre-populated with patient data from Cliniko—reducing the amount the patient needs to fill.
• The iPad app shows any forms completed prior to the appointment. Any missed forms can be easily identified and completed on arrival. In kiosk mode, patients can even be required to fill out the missing forms automatically!
• The app is secure. The admin area of the app is passcode-protected, all data is encrypted, and access can be removed remotely from the Finger-Ink customer portal.

But forms aren't the only thing that the app can do...

Bullet-proof kiosk mode

• Your patients can check-in on arrival without needing a receptionist—and you'll be notified through Cliniko's calendar.
• There's also a button for people not checking in—allowing for on-the-spot bookings, contact-us forms and FAQ sections right from your kiosk.
• It's bullet-proof. After 6 years and countless releases, it runs like clockwork. Patients can still check in even if the internet is down! You'll be notified of their arrival once it's back up. The app can recover from almost any situation automatically.

And that's the secret sauce

Powerful forms delivered via the web, working in beautiful harmony with Finger-Ink’s native iPad app for forms and check-in. Themes, visibility logic, calculation fields, policy consent fields, video fields, body chart fields, signatures, and more. All syncing with Cliniko. Reliable and secure.

What Finger-Ink’s customers are saying