Charity

Our ethos

At Cliniko, it’s always been our goal to leave the world as a slightly better place than we found it. While there are many steps that we take to achieve this (which we’ve spoken out before), our charitable donations are one of the most important to us. This is part of our ongoing, practical commitment to running an ethical business.

Cliniko makes money from the subscription fees that we charge and we don’t take funding from investors, so our capacity to donate is solely down to our customers. To everyone who uses Cliniko, thank you—we’re so grateful for your support. Here’s some background of the history of giving at Cliniko, and a snapshot of some of the causes that your money is supporting.

The history of donations at Cliniko

Ever since Cliniko began, we’ve made charitable donations—it’s something that Joel and Liora, our founders, were always committed to doing. We began by donating a minimum 1% of our revenue and, with time, increased this to 2%. These percentages are just a minimum guideline—some years we’ve donated more! In 2022, for example, we ended up donating 3.2% of our revenue.

From the beginning, we also deliberately decided to base our giving on revenue and not profit, so that the business running costs don’t factor into the amount that we give. As of March 2025, Cliniko has given just shy of AU$2.7 million to charity.

Causes we have supported—past and present

Ongoing Donations

Our giving mostly occurs through our monthly donations. Currently, our main charitable partner is Sea Shepherd, who we’ve made monthly donations to since March 2021.

Spotlight: Sea Shepherd

Sea Shepherd’s mission is to conserve, defend, and protect the world’s oceans and marine life against exploitation and destruction. They also run campaigns aimed at removing harmful derelict fishing gear (a major source of pollution in the world’s oceans), studying endangered marine species, and working with authorities to introduce and enforce laws that protect oceans and waterways.

Our donations to Sea Shepherd are used to maintain and fuel their vessels. Some of this money went towards refitting the Allankay, a longliner which is now being used to protect the Antarctic ecosystem. Most recently, our donations have gone towards helping with the conservation of sea lion colonies along the Eyre Peninsula—Sea Shepherd used these funds to purchase a vehicle to tow the Southern Defender Boat that they use for this work.

“Sea Shepherd have taken it upon themselves to enforce the UN World Charter for Nature. They do it with little support from governments worldwide.”

John (Cliniko Developer)

Beyond the Orphanage

Between 2014 and 2025, Cliniko partnered with Beyond the Orphanage (BTO). Founded by Geoff Hucker, this inspiring charity has done amazing work helping trafficked and homeless children mainly in Kenya and Nepal. We were always deeply impressed by the efficiency and leanness of BTO’s small team, and the care that they showed these children in need. Geoff was very hands-on in his approach and was a regular visitor to the orphanages. In October 2018, our very own Rachel also had the opportunity to join him in Nepal, an incredible experience that she wrote about and described as life-changing. Rachel visited again in 2019, when we donated laptops to help the children develop computer literacy and tech skills.

“After experiencing first-hand the terrible plight of some of the world’s most at risk children, I felt compelled to make a difference.”

Geoff Hucker — Founder and Executive Director, Beyond the Orphanage

One-off donations

Your Cliniko subscription fees also support our one-off donations. We think it’s important to be able to respond to circumstances where money is urgently needed or donate when world crises occur. It's always extremely difficult to decide between the many deserving causes in the world, but we hope that our contributions make a difference. This is by no means an exhaustive list, but here are the most recent ten organisations that you’ve helped us make one-off donations towards:

• BeLoved Ashville, a community organisation providing relief after Hurricane Helene.
• Manna Foodbank, a North Carolina foodbank providing relief after Hurricane Helene.
• Melanoma Patients Australia, supporting Australians affected by melanoma.
• Human Dignity Trust, defending the rights of LGBT people globally.
• AHBAP, a Turkish organisation providing relief after the earthquake.
• Basset Hound Rescue of Southern California, in memory of our dear colleague Bill Heller.
• Apostolic Faith Mission, in memory of Bill Heller.
• Colorado Gives Foundation, providing support after the Club Q shooting via the Colorado Healing Fund.
• Lokal Lab, providing typhoon relief for Siargao
• Mały Duży Człowiek, providing care to Ukrainian orphans.

Free Cliniko subscriptions for registered charities

Thanks to the support of our paying customers, we’ve provided free access to hundreds of charitable and educational organisations worldwide. This allows a wide range of registered charities to access Cliniko at no cost. If your business falls into this category, contact our customer support team to learn more.