What’s new with Cliniko—August 2021

Somehow, 2021 is over halfway done, and we’ve reached autumn in some parts of the world, and spring in others. Time flies! We’re back with this month’s roundup of everything that went on in Cliniko, but first, we’d like to take a moment to thank everyone who filled out our very first survey to help us understand the current climate within the allied health industry. You helped us raise over $50,000 (AUD) for charity, and we’re going to donate it based on your votes! Please head here to cast your vote for which charity(s) should receive the funds. We couldn't do this without you!

Now, onto this month’s updates!

Larger, more noticeable changes:

• There’s a new filter for bulk emails in the Communications log.
• There’s more clarity in appointment changelogs when it comes to changes made via the API (which link Cliniko to other connected applications).

Bug fixes:

• There were a couple of weird things happening with time zones, but they’ve been cleared up!
• Phone numbers in data exports were sometimes displayed incorrectly, but this has been sorted!
• The text from treatment notes was sometimes appearing as though it was falling off the screen, which wasn’t right! It’s been fixed.
  

Cliniko tip

With a large portion of Australia and all of New Zealand currently in lockdown, we wanted to remind you that our support site has a whole section dedicated on how Cliniko can help you with COVID-19 patient communication—including screening forms, COVID-related alerts for your online bookings page, and options for telehealth appointments. (All of these features can be used worldwide, and can apply whether or not you’re in an official lockdown, or just practicing social distancing and offering more of an online-based approach!)

On the blog

Consent is a word that we see get used often—but what does it actually mean? As an allied health practitioner, it’s important to understand consent thoroughly and practice it with your patients at all times. Dr. Jacqueline Roy of Ferguson Street Osteopathy has written a handy guide on how you, as a practitioner, can practice ‘good’ consent with your patients.

An oldie but a goodie that might be useful right now is this guide to adapting your business with telehealth, in which Joel (Cliniko founder) chatted with Karen Finnin (physiotherapist and owner of Online Physio) discussed all things “online” when it comes to running a business without seeing patients in person. Karen had been running her business 100% online for nearly a decade before COVID hit, so she’s got quite a few handy bits of advice to share!

That’s all for this month—we’ll be back with another update at the end of September!